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Clinics in London, Essex, Manchester & Turkey click here for information
Reviews Breakdown
1814 reviews 4.9/5 star rating
Positive aspects
Professional and Supportive Staff:
Many patients praised the staff, particularly consultants like Tristan, Becky, Matt, and Logan, for being knowledgeable, responsive, and supportive throughout the entire process.
Staff were described as approachable, patient, and always available to answer questions, both before and after the procedure.
Smooth and Easy Process:
Patients found the booking process straightforward, with no pressure to commit.
The surgery day was well-organized, and the clinics (both in the UK and Turkey) were described as clean, professional, and efficient.
Excellent Aftercare:
Post-surgery care was highly praised, with regular check-ins via WhatsApp or phone calls to monitor progress and provide guidance.
Patients felt well-supported during the recovery phase, with staff offering reassurance and advice.
Natural-Looking Results:
Many patients reported being thrilled with the results, noting that their hair looked natural and significantly improved their confidence.
Some mentioned that friends and family couldn’t even tell they had undergone a transplant.
Pain Management:
While some patients noted discomfort during the initial anesthetic injections, most described the procedure as relatively painless and manageable.
Transparent Communication:
Patients appreciated the honesty and transparency of the consultants, who set realistic expectations and provided clear information about the procedure and recovery.
Areas for Improvement Mentioned by Patients:
Waiting Times on Surgery Day:
A few patients mentioned delays on the day of the procedure, such as waiting for their room to be ready or for the surgery to begin.
Pain During Anesthetic Injections:
Some patients found the anesthetic injections to be quite painful, though this discomfort was usually short-lived.
Overall Patient Experience:
High Satisfaction Rate:
The majority of patients rated their experience as excellent, with many describing it as life-changing and worth the investment.
Patients frequently mentioned that they would recommend Want Hair to others considering a hair transplant.
Confidence in the Clinic:
Many patients felt reassured by the professionalism of the staff and the quality of care they received, which helped alleviate their initial anxieties about the procedure.
Long-Term Results:
Patients who were further along in their recovery (6 months to a year post-surgery) reported significant improvements in hair density and appearance, with some describing the results as "unbelievable.".
Source of reviews: Trustpilot
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