Address

Clinics in multiple cities in England, Wales Scotland and N. Ireland visit website for opening hours and contact details

Website https://ukhairtransplantclinics.co.uk/

Overview

• Positive reviews

• Finance option click here

• Results before and after here

• Promotions click here

Reviews Breakdown

920 reviews 4.9/5 star rating

Here's a breakdown of the reviews for this clinic by category:

• Professional & Friendly Staff:

  • The majority of reviewers highlight the friendly, caring, and professional nature of the staff.

  • Many specifically name individuals (e.g., Dr. Elgindi, Dr. Mamontova, Chelsea, Paul, Nigel, Sue) who provided exceptional service.

  • Staff put patients at ease, especially those nervous about the procedure.

• Informative Consultations:

  • Consultations are thorough, with clear explanations of the procedures, expected outcomes, and aftercare.

  • Consultants are praised for their honesty and for providing realistic expectations.

  • Some reviewers appreciate that the clinic doesn't always push for a transplant, but rather considers alternative options like medication if appropriate.

• Smooth Procedure Day:

  • The procedure itself is described as relatively painless, with a comfortable and relaxed atmosphere.

  • Technicians and surgeons are attentive to patient comfort and well-being.

• Excellent Aftercare:

  • Consistent communication and support after the surgery.

  • Patient coordinators are readily available to answer questions and provide guidance.

  • Some reviewers mention clear, easy-to-follow aftercare instructions.

• Guaranteed Results:

  • The clinic's guarantee of a free retreat if the initial procedure is unsuccessful is a major selling point and provides peace of mind.

• High Ethical Standards:

  • Several reviewers mention that the clinic prioritizes the patient's best interests over profit, and that they will recommend non-surgical options if they are deemed more appropriate.

Areas for Consideration:

• Inconsistent Information:

  • Some reviewers mentioned receiving conflicting information or unclear instructions, suggesting a need for better standardization of communication.

• Administration Issues:

  • A few reviewers noted problems with scheduling, cancellations, and incorrect billing, indicating potential weaknesses in administrative processes.

• Pain Management:

  • A few reviewers noted pain and side effects from the injections, this should be better communicated.

• Staffing and Communication Continuity:

  • A concern raised about the constant changing of primary points of contact and the difficulty reaching out to the same person.

Overall Opinion:

UK Hair Transplant Clinics generally receives very positive feedback. The emphasis on friendly, professional staff and clear communication is a consistent strength. The clinic's commitment to ethical practices and the availability of a treatment guarantee further contribute to its positive reputation. Potential clients should be aware of the potential for administrative issues and inconsistencies in information, but these seem to be outweighed by the positive experiences of most patients.

Source of reviews: Trustpilot

https://uk.trustpilot.com/review/ukhairtransplantclinics.co.uk