Address
Harley Street Healthcare, 1 Victoria Square,
Birmingham, B1 1BD
United Kingdom (UK)
Reviews Breakdown
Staff and Communication:
Many reviewers praise the staff for being friendly, helpful, and professional.
Good communication and clear explanations are frequently mentioned.
Specific staff members (e.g., Yaseen, Mahmoud, Hakeem) are often highlighted for their excellent service.
Surgeon Expertise and Procedure:
Surgeons are generally described as skilled, knowledgeable, and reassuring.
Patients often feel comfortable and well-cared for during the procedure.
Some reviewers highlight the efficiency and smoothness of the surgery.
Results and Aftercare:
Many reviewers express satisfaction with their hair transplant results, noting a natural look and increased confidence.
Good aftercare, with clear instructions and follow-ups, is commonly reported.
Clinic and Facilities:
The clinic environment is often described as clean and professional.
However, one review mentions a clinic being "run down".
Overall Experience:
The majority of reviews indicate a positive overall experience.
Many reviewers would recommend Harley Street Healthcare to others.
Concerns and Criticisms:
A few reviews raise concerns about pressure to purchase additional products.
Some reviewers mention issues with feeling rushed, lack of clarity, or disorganization.
One reviewer described their experience as an "absolute scam".
General Sentiment of Hair Transplant Reviews
Positive: The majority of reviews for Harley Street Healthcare are positive. Reviewers frequently praise the staff's professionalism, the surgeons' expertise, and the care they received. Many are happy with their results and the overall experience. Examples:
"I would thank the clinic staff and the doctor surgeon very helpful and communication with the doctor was very helpful advice coming from all the team. Thank you again I would highly recommend."
"Really good care, and follow up, team were very professional and took great care of me during and after the procedure."
Negative: A smaller portion of reviews express negative sentiments. These reviews cite issues such as poor communication, feeling rushed, high-pressure sales tactics, and unsatisfactory results. Examples:
"This is the second procedure I had done with this “Harley street” is nowhere near Harley street in London, it’s in kings cross and very run down tiny building...They then try and seek you products (£900-£1000) to guarantee success!! The aftercare was a few messages and photos sent. This was pointless as they said everything was fine and the procedure didn’t work."
"The only one I was given was the FUE contract. I felt under pressure straight away and not made to feel comfortable at all."
Mixed: Some reviews offer a mixed perspective, with positive feedback in some areas and negative feedback in others. For example, a reviewer might praise the surgical team but criticize the administrative process. Example:
"The procedure was long but bearable, but i found the surgical team chatting throughout on their own language disconcerting. Advice for post operative care was thorough. Overall the medical team were great."
Source of reviews: Trustpilot
https://uk.trustpilot.com/review/hair-transplant-clinics.co.uk
