Address
70 Quay Street
Spinningfields Manchester M3 3EJ
United Kingdom (UK)
Hours
Mon-Friday 9am to 6pm
Overview
Positive reviews
Celebrity patients
Results before and after click here
Reviews Breakdown
26 reviews 4.5/5 star rating
Here's a breakdown of the reviews for this clinic by category:
Positive Feedback (Majority of Reviews)
Professionalism and Expertise:
Patients consistently praise the professionalism and expertise of the doctors, particularly Dr. Bessam Farjo and Dr. Greg Williams, who are described as highly skilled, knowledgeable, and attentive to detail.
The surgical teams are commended for their precision, care, and ability to make patients feel comfortable during the procedure.
Patient Care and Communication:
The clinic is highly regarded for its excellent communication, with staff like Cheryl, Sara, and Mick frequently mentioned for their responsiveness, patience, and ability to answer questions thoroughly.
Patients appreciate the regular follow-ups and aftercare support, including detailed post-operative instructions and check-ins.
Procedure Experience:
Many patients describe the procedure as smooth, well-organized, and surprisingly painless, with breaks provided to ensure comfort.
The clinic’s cleanliness, modern facilities, and the ability to watch movies or listen to music during the procedure are highlighted as positive aspects.
Results and Satisfaction:
Patients report high satisfaction with the results, noting significant improvements in hair density, hairline restoration, and overall confidence.
Many mention that the results look natural and that the donor area heals well with minimal scarring.
Aftercare:
The aftercare process is praised for being comprehensive, with patients receiving detailed instructions and support throughout the recovery period.
The clinic provides a post-op care kit, and staff are available for any concerns or questions during the healing process.
Negative Feedback (Minority of Reviews)
Unmet Expectations:
A small number of patients felt that the results did not meet their expectations, particularly in terms of graft numbers or coverage.
One patient mentioned dissatisfaction with the lack of follow-up appointments as promised in the contract.
Pain and Discomfort:
While most patients found the procedure manageable, a few noted discomfort during the initial anesthetic injections or the long duration of the surgery.
Scheduling and Communication Issues:
A few patients reported delays or last-minute changes in scheduling, which caused inconvenience.
Some mentioned difficulties in getting timely responses from the clinic, particularly after the procedure.
General Sentiment
The Farjo Hair Institute receives overwhelmingly positive reviews, with patients praising the professionalism, expertise, and care provided by the team. The clinic is highly recommended for those considering hair transplants, with many patients reporting life-changing results and improved confidence. While there are minor criticisms regarding scheduling and communication, the majority of patients are satisfied with their experience and outcomes.
Source of reviews: Trustpilot
