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Reviews Breakdown
309 reviews 4.8/5 star rating
Staff & Care:
Many reviewers highlight the friendliness, professionalism, and attentiveness of the staff.
Patients felt comfortable and at ease throughout the entire process, from consultation to the procedure itself.
The team is often described as welcoming, supportive, and reassuring, especially for those who were initially anxious.
Procedure Experience:
The procedure is generally described as smooth and comfortable.
Patients appreciated detailed explanations of each step.
Entertainment options (TV, music, snacks) were provided during the procedure to enhance comfort.
Consultation:
Steve is frequently mentioned as being helpful and informative during consultations.
Some reviewers suggest a face-to-face consultation is better than a video consultation for accurately determining the number of grafts needed.
Results:
Most patients are happy with the natural look of the hairline.
Some patients felt the density of the transplanted hair could be better and suggest that multiple procedures may be needed to achieve full density.
Customer Service:
Generally positive, with Steve being readily available to answer questions.
A few reviewers mentioned receiving incorrect documents prior to the surgery, which caused concern.
Post-Op Care:
Patients received comprehensive aftercare packs and were able to contact the team with questions or concerns after the surgery.
Value:
Some reviewers felt the clinic was one of the more expensive options and questioned whether the results justified the cost.
General Sentiment
Enhance Hair Restoration generally receives very positive feedback. The clinic is praised for its professional and caring staff, comfortable procedure experience, and natural-looking results. Most patients would recommend the clinic to others. However, some patients suggest that potential clients should consider having a face-to-face consultation, be aware that multiple procedures may be necessary for desired density, and consider whether the cost aligns with their expectations.
Source of reviews: Trustpilot
https://uk.trustpilot.com/review/enhancehairrestoration.co.uk
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