Address
107 Harley Street
London
W1G 6AL
United Kingdom (UK)
Hours
Monday:10:00 - 19:00
Tuesday:10:00 - 19:00
Wednesday:10:00 - 19:00
Thursday:10:00 - 19:00
Friday:10:00 - 19:00
Saturday:10:00 - 19:00
Website https://www.drmarktam.co.uk/
Reviews Breakdown
87 reviews 4.9/5 star rating
Positive Experiences
Professionalism & Expertise:
Many patients praised Dr. Tam’s skill, attention to detail, and natural-looking results.
Described as "meticulous," "first-class," and "a master" in hair restoration.
Specializes in hairline/temple work, with a focus on ultra-dense, natural results.
Patient Care:
Friendly, responsive, and reassuring team (specific staff like Nina, Suman, Santi, and Monika mentioned).
Thorough consultations with no pressure; honest advice given.
Patients felt "VIP" treatment, with personalized care from start to finish.
Procedure Experience:
Minimal pain during surgery; some called it "painless."
Comfortable environment with movies/music to relax during the procedure.
Smooth recovery with little swelling or discomfort for most.
Aftercare:
Dr. Tam and team follow up post-surgery (even on weekends).
Detailed aftercare instructions provided.
Patients appreciated the clinic’s custom tools (e.g., "TAM Cap" for post-op).
Results:
Many reported "life-changing" outcomes, with hair looking "10 years younger."
High satisfaction even for second procedures (e.g., crown work after initial hairline transplant).
Negative Experiences
Cost Concerns:
One reviewer felt prices were higher than other clinics, though others justified it with superior techniques.
Clinic Space:
A single complaint about the clinic being "small" and "claustrophobic," though most found it comfortable.
Isolated Dissatisfaction:
One patient expressed disappointment, claiming deleted reviews and unmet expectations (no specifics provided in the excerpt).
General Sentiment
Overwhelmingly Positive:
95%+ of reviews are 5-star, highlighting Dr. Tam’s skill, care, and transformative results.
Repeated phrases: "exceeded expectations," "best decision," "highly recommend."
Many traveled internationally (e.g., from the U.S.) for the procedure.
Trust & Transparency:
Patients valued Dr. Tam’s honesty (e.g., advising against unnecessary grafts).
Clinic responded professionally to criticism, explaining their pricing and techniques.
Long-Term Satisfaction:
Multiple reviews from patients 1–5 years post-op still praising results.
Final Takeaways
Best For: Those prioritizing natural-looking hairlines, personalized care, and high graft survival rates.
Considerations: Higher cost may reflect advanced techniques; clinic space is modest but rarely an issue.
Red Flags: Only one critical review found (lack of detail); clinic responded professionally.
Source of reviews: Google click here