Address

82 Harley Street
London
W1G 7HN
United Kingdom (UK)

Hours

Monday to Friday 9am to 6pm

Contact details

Phone: +44 (0)207 018 9060 0
Website https://city-clinics.co.uk/

Overview

  • Experience in Afro/Caribbean (J Curl) patients

  • Price guide click here

  • Results before and after here

Reviews Breakdown

114 reviews 4.3/5 star rating

Positive Experiences:

  • Professionalism and Expertise:

    • Many patients praised Dr. Mohamed and his team for their professionalism, expertise, and ability to make them feel comfortable during the procedure.

    • The technicians were often described as friendly, skilled, and attentive.

    • Patients appreciated the clear communication and detailed explanations of the procedure.

  • Results and Satisfaction:

    • Numerous reviews highlighted excellent results, with patients regaining confidence and satisfaction with their new hairline.

    • Many mentioned that the results looked natural and exceeded their expectations.

    • Some patients reported significant improvements even before the full 12-month growth period.

  • Clinic Environment:

    • The clinic was described as clean, modern, and welcoming.

    • Patients appreciated the friendly and supportive staff, including receptionists and technicians.

  • Aftercare and Follow-Up:

    • Some patients praised the aftercare, including direct access to Dr. Mohamed via WhatsApp for post-op questions.

    • Follow-up consultations and check-ins were appreciated by those who received them.

Negative Experiences:

  • Unmet Expectations:

    • A small number of patients were unhappy with the results, citing unnatural-looking hairlines, poor density, or lack of improvement.

    • Some felt that the number of grafts transplanted was fewer than promised.

  • Aftercare Issues:

    • A few patients reported no follow-up communication from the clinic, leaving them feeling unsupported.

    • Some expressed frustration with delayed or unhelpful responses to their concerns.

  • Administrative Problems:

    • A few reviews mentioned issues with scheduling, miscommunication, or lack of clarity about the procedure details.

    • One patient reported being quoted for 3000 grafts but felt they received significantly fewer.

  • Rating: 4.3/5 (114 reviews)

  • Positive Reviews: 82% (5-star)

  • Negative Reviews: 10% (1-star)

  • General Sentiment: Most patients are highly satisfied with the results, professionalism, and care provided by Dr. Mohamed and his team. However, some patients reported issues with aftercare, unmet expectations, and lack of follow-up.

Source of reviews: Trustpilot https://uk.trustpilot.com/review/www.city-clinics.co.uk

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